Quick Troubleshooting Guide to Resolve QuickBooks Error OL-222

If you are importing a QBO file from an approved financial institution in QuickBooks for Mac and you receive this message, you can perform the solutions mentioned further in this article. If you find QuickBooks unable to resolve your request please contact your financial institution immediately. QuickBooks Error OL-222 denotes that QuickBooks didn't receive a valid response from the financial institution's server. A parsing error occurred in the server response. This is often raised by one or more characters in the QBO file that are not compliant with the Open Financial Exchange (OFX) standard for exchanging financial data with QuickBooks.

This can also occur if the download QBO file gets formatted inappropriately and requires to be resolved by the Financial Institution.

It is advisable to Perform solutions as the order shown below.

Solution 1: Update to the latest release to remove QuickBooks Error OL 222

1. Update your QB to the latest release
2. Back up the QB company file
3. Import QBO file once again.

Solution 2: Correct the invalid formatting

One of the perfect examples of invalid characters would be & By simply editing the QBO file in Text Edit and remove all instances of this which can allow QuickBooks to properly import the required file quickly.

If formatting issues are found, please contact the financial institution for quick assistance. The financial institution supports downloading the QBO, and they need to be made aware of it. QuickBooks follows a series of OFX guidelines set by the OFX Consortium. If a financial institution does not abide by these guidelines, QuickBooks shall not be able to import those QBO file downloads.

Solution 3: Download a new FIDIR.txt file

Note: First of all, make a backup of your company file before furnishing this solution. Always keep it in mind that QuickBooks should be closed while performing the following steps to ensure QuickBooks Error OL-222 is resolved.

By holding the Control key select the version of QuickBooks for Mac you are using to download the correct file. Download QB for Mac and choose Download Linked File As, then save it to the Desktop.

Move the old FIDIR.txt to the Trash and empty it.

FIDR # 1

Press the Option key and from the Finder menu bar, select Go > Library.

Browse the Download folder (Application Support/com.intuit.QuickBooks20XX/Downloads) after opening the user's Library folder.

Drag FIDIR.txt to the Trash.

Empty the Trash.

FIDR # 2

From the top menu bar, choose Go > Applications.

Press the Control key then select QuickBooks 20XX.

In the contextual menu, select Show Package Contents.

In the new window that opens, double-click the Contents folder.

Open the Resources folder.

Find the "FIDIR.txt" file and drag it to the Trash.

Empty the Trash.

Copy and Paste the new FIDIR.txt file that you saved on the Desktop into both the Resources and Downloads folder in Step 2.

Import the QBO file.

There are instances were applying all the troubleshooting steps, you might still get QuickBooks Error OL-222. If this happens then we suggest you get in touch with one of our QuickBooks Desktop experts for help at QuickBooks Desktop Technical Support Number (844)-888-4666.