Thursday, 26 September 2019

QuickBooks Unable to Locate PDF viewer | Solve the Issue Now

QuickBooks Unable to Locate PDF viewer

QuickBooks is a flexible accounting and finance software that is used widely by small and mid-sized businesses. The primary function of the QB application consists of handling accounts, payments, inventory, payroll, and many more hence, an error like QuickBooks unable to locate PDF viewer is commonly heard of. In this blog, we cover what triggers the error and possible solutions to it.

Error Locating PDF Viewer in QuickBooks, Causes behind it.

Error locating PDF viewer in QuickBooks comes with the warning message of “Unable to Locate PDF Viewer. You need PDF software to view and print this reconciliation report.” We have listed some of the reasons which might have triggered the error.
  • An outdated version of Adobe Reader is installed on Windows.
  • Adobe Reader is not set up as the default PDF viewer app in QuickBooks Desktop.
  • QuickBooks Desktop does not have the latest updates installed.
  • Qbprint.qbp file is damaged or missing from the installation directory.

Method 1: Rename QBprint.qbp file

  1. Open Windows File Manager and click the Organize option from the top left corner.
  2. Select Folder and Search Option and under the View, tab unmark Show Hidden Files, Folders, or Drives option.
  3. Move to the Program Data folder in the C: Drive and open the Intuit Folder.
  4. Double-click the QuickBooks folder and right-click the Qbprint.qbp file.
  5. Select Rename and type Qbprint.old.
  6. Save the file name and check if you are still getting the Unable to Locate PDF Viewer error.

Method 2: Update or reinstall Adobe Acrobat

  1. Uninstall the Adobe Acrobat and reinstall again, with the same CD used for installation can actually help to resolve the issue.
  2. Check if you have the Acrobat installation CD, before.
  3. After reinstalling the acrobat reader, go to ‘QuickBooks software’ and check if you are able to access PDF documents.
  4. If you still have problems accessing the PDF documents, or printing them, then as a last resort, try to find any new updates available for the acrobat reader, and download and install them.

Method 3: Set Adobe as Default PDF viewer

  1. Click the Start button and search for Settings.
  2. Hit the System option-click Default apps.
  3. Select Choose default apps by file type.
  4. From the list, select.PDF and hit Choose a Default.
  5. Now choose Adobe Acrobat Reader.
By going through the procedural steps stated in this blog, you should be able to fix the QuickBooks Unable to Locate PDF viewer error which you have been facing so far while using QuickBooks Accounting software. Call our QuickBooks Technical support for an immediate solution at (844)-888-4666.

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